Terms of service
Last Updated: 02/08/2024
Email Address: carterwest@gmail.com
This website is run by Carter & West. When we say “we,” “us,” and “our” on this site, we mean Carter & West. Carter & West lets you use this website, including all the stuff and services you can find here, as long as you agree to all the rules and conditions we talk about on this page.
Email Address: carterwest@gmail.com
When you visit our site or buy something from us, you’re using our “Service” and you agree to follow these terms and conditions (“Terms of Service” or “Terms”). This includes any other rules or policies we mention here or link to. These Terms of Service apply to everyone who uses our site, like people who are just looking around, sellers, customers, and people who share content.
Please read these Terms of Service carefully before you start using our website. If you use any part of the site, it means you agree to these Terms of Service. If you don’t agree with all of these rules, then you can’t use our website or any of our services. If these Terms of Service are like an offer, then you can only accept it if you agree to all these rules.
If we add any new things or tools to our online store, they will also follow these Terms of Service. You can always see the newest version of these Terms of Service on this page. We can change any part of these Terms of Service whenever we want by putting the changes on our website. It’s your job to check this page every now and then to see if anything has changed. If you keep using our website after we post changes, it means you agree to those changes.
Our online store is on a platform called Shopify Inc. They help us sell our products and services to you online.
SECTION 1 - ONLINE STORE RULES
By agreeing to these Terms of Service, you’re saying that you’re old enough to make these kinds of agreements in the place where you live. If you’re not old enough, you’re saying that you have permission from your parent or guardian to use this site.
You can’t use our products for anything that’s against the law or that we haven’t allowed. When you use our Service, you also need to follow all the laws in your area (like rules about copyright).
SECTION 2 - GENERAL STUFF
We can say no to anyone who wants to use our service at any time, for any reason. You understand that the things you share with us on our website (not including your credit card info) might be sent over different networks and might be changed to fit the technical needs of those networks or devices. Your credit card information is always kept safe and encrypted when it’s sent over networks.
SECTION 3 - IS THE INFO RIGHT?
We’re not responsible if the information on our site isn’t totally accurate, complete, or up-to-date. The stuff on our site is just for general info and shouldn’t be the only thing you use to make decisions. You should also check other reliable sources. If you rely on the info on our site, you’re doing so at your own risk.
SECTION 4 - CHANGES TO OUR SERVICE AND PRICES
The prices for our products can change without us telling you first. We can also change or stop offering our Service (or any part of it) at any time without telling you.
SECTION 5 - OUR PRODUCTS (if we have them)
Some of our products might only be available online through our website. These might have limited amounts, and you can only return or exchange them if they follow our Return Policy.
SECTION 6 - GETTING YOUR BILLING AND ACCOUNT INFO RIGHT
We can refuse any order you place with us. We can also decide to limit how many items someone can buy, whether it’s per person, per household, or per order. This could include orders made with the same account, the same credit card, or that use the same billing or shipping address.
SECTION 7 - OTHER TOOLS YOU CAN USE
We might give you access to tools made by other companies that we don’t watch over or have any control over.
SECTION 8 - LINKS TO OTHER WEBSITES
Some of the things you see or buy through our Service might come from other companies.
SECTION 9 - YOUR COMMENTS AND IDEAS
If you send us ideas, suggestions, or other things (like if you enter a contest), you agree that we can use them however we want, whenever we want, without having to ask you, pay you, or keep them secret.
SECTION 10 - YOUR PERSONAL INFO
When you share your personal info with our store, it’s covered by our Privacy Policy.
SECTION 11 - UH OH, MISTAKES!
Sometimes, there might be typos or mistakes in the information on our site, like in product descriptions, prices, or shipping costs. If we see any mistakes, we can fix them and even update your order or cancel it if needed, even after you’ve placed it.
SECTION 12 - THINGS YOU CAN'T DO
Besides the other rules we have, here are some things you’re not allowed to do with our site: (a) anything against the law; (b) asking others to do illegal things; (c) breaking any rules or laws; (d) using our or anyone else’s ideas without permission; (e) being mean or hurtful to others based on things like their gender, religion, age, etc.; (f) sharing fake or misleading info; (g) sending viruses or other harmful computer stuff; (h) collecting other people’s personal info; (i) sending spam or trying to trick people; (j) doing anything that’s not okay; or (k) messing with the security of our site or other websites. If you do any of these things, we can stop you from using our Service.
SECTION 13 - WE DON'T PROMISE EVERYTHING WILL BE PERFECT
We don’t promise that our service will always work perfectly, without any interruptions or errors.
SECTION 14 - IF SOMETHING GOES WRONG BECAUSE OF YOU
You agree to protect Carter & West and our team from any claims or demands (including legal fees) that happen because you broke these Terms of Service or the rules they talk about, or if you broke any laws or someone else’s rights.
SECTION 15 - IF PART OF THESE TERMS ISN'T VALID
If any part of these Terms of Service is found to be not allowed or not valid, the rest of the Terms will still apply.
SECTION 16 - WHEN THIS AGREEMENT ENDS
The promises and responsibilities from before this agreement ends will still be valid. These Terms of Service are in place until you or we decide to end them. You can stop using our Services at any time by telling us you don’t want to use them anymore or by just not using our site.
SECTION 17 - OUR WHOLE AGREEMENT
If we don’t use or enforce any of our rights in these Terms of Service, it doesn’t mean we’re giving up those rights.
SECTION 18 - WHICH LAWS APPLY
These Terms of Service and any other agreements we have with you will follow the laws of where you live.
SECTION 19 - CHANGES TO THESE TERMS
You can always see the newest version of these Terms of Service on this page. We can change any part of these Terms of Service whenever we want by putting the changes on our website. It’s your job to check our website every now and then to see if anything has changed. If you keep using our website after we post changes, it means you agree to those changes.
SECTION 20 - GET IN TOUCH
If you have any questions about these Terms of Service, please email us at carterwest@gmail.com.
SECTION 21 - IF SOMETHING YOU BOUGHT IS FAULTY
If something you bought from us doesn’t work properly, you have the right to ask for a replacement, for us to fix it, or for a discount within one year after you notice the problem. Please email us about it at carterwest@gmail.com, and we’ll get back to you within 30 days.
SECTION 22 - CONTACT US
If you need to ask us anything or need help, please email us at carterwest@gmail.com. We’ll try to reply within 24 hours.