Privacy policy

Last Updated: 02/08/2024

This Privacy Policy tells you how Carter & West ("we," "us," or "our") collects, uses, and shares your personal info when you visit our website, carterandwest.com (the "Site"), use our services, buy things from us, or just talk to us (all of these things are called the "Services"). When we say "you" or "your," we mean anyone who uses our Services.

Our Contact Info:

Email Address: carterwest@gmail.com

Please read this Privacy Policy carefully. By using our website or services, you're saying you agree to how we collect, use, and share your info as described here. If you don't agree with this Privacy Policy, please don't use our website or services.

If We Change This Policy

Sometimes we might need to update this Privacy Policy. If we do, we'll put the new Privacy Policy on our website and change the "Last Updated" date.

How We Get and Use Your Info

To give you the best Services, we collect and have collected some personal info about you. What info we get and how we use it depends on how you use our website and services.

Besides the ways we explain below, we might also use your info to talk to you, give you the Services you asked for, follow the rules, and keep our Services and your info safe.

What Kind of Personal Info We Collect

"Personal info" is any information that can tell us who you are or can be linked to you. Here are the types of personal info we might collect:

Info You Give Us Directly

When you use our Services, you might give us info like:

  • Your basic details: Your name, where you live, your phone number, and your email address.
  • Order details: Your name, the address where we should send your stuff, your email, and your phone number.
  • Account info: If you make an account with us, we'll have your username and password.
  • Shopping info: Things you look at on our website or put in your shopping cart.
  • Customer support info: If you talk to us for help, we'll keep a record of what you said, like emails you send us.

Sometimes, you need to give us certain info to use some parts of our Services. If you don't want to give us that info, you might not be able to use those features.

Info We Get Automatically (Like Cookies!)

When you use our website, we automatically collect some info about how you use it. We do this using things called "cookies" and similar tools. This "Usage Data" might include:

  • How you get to our website and how you use it.
  • What kind of phone or computer you're using and your web browser.
  • Info about your internet connection.
  • Other details about how you use our Services.

Info We Get From Other Companies

We might also get info about you from other companies that help us run our website and services. For example, companies that help us process payments.

When you visit our website or see our ads online, we and other companies we work with might automatically collect some info using online tracking tools.

Any info we get from other companies will be treated the same way we treat the info you give us directly, as explained in this Privacy Policy.

How We Use Your Personal Info

  • Sending You Your Stuff and Helping You: We use your info to do things like take your orders, send you the things you bought, and help you if you have questions.
  • Showing You Things You Might Like: We might use your info to send you emails about new products or special offers that we think you'd be interested in.
  • Keeping Things Safe: We use your info to try and find and stop anything that looks like it might be a problem. If you make an account with us, please keep your login details secret!
  • Talking to You: We use your info to help you if you have questions and to make our Services better for everyone.

Contact Us

If you have any questions about how we handle your privacy or this Privacy Policy, please email us at carterwest@gmail.com.

Email Address: carterwest@gmail.com

We'll try our best to get back to you quickly!